Frequently Asked Questions

What is LUXY Shield™?

LUXY Shield™ is The Personal Wellness Layer™ — a premium personal mat, with matching grip socks, that gives you your own surface on shared reformers, mats, studio tables, and travel. Your space, your layer, your shield.

What's included in the Essential Kit ($69)?

Your personal LUXY Shield mat, matching grip socks, and a care card. The Essential Kit does not include a bag — it's the clean, accessible way into The Personal Wellness Layer.

What's included in the Signature Kit ($149)?

Everything in Essential, plus a long storage & travel bag: your personal mat, matching grip socks, the long storage/travel bag, and a care card. It's our most complete kit — the Founder's Choice.

Why doesn't the Essential Kit include a bag?

Essential is our entry layer, priced to make your first LUXY Shield easy. The long storage & travel bag is part of the Signature Kit and above, where it belongs with the full experience. If you'd like the bag, choose Signature.

How do I store my LUXY Shield™ mat?

Store rolled. Do not fold. Keep it away from direct heat. Rolling protects the mat's structure and finish so it lies flat and performs session after session.

Can I fold it?

Please don't fold your mat — always store it rolled, and lay it flat before your first use.

Where can I use LUXY Shield™?

Anywhere you move: reformers, mats, studio surfaces, wellness tables, hotel gyms, and home practice. It's made to travel with you, city to city.

Is it only for Pilates?

No. LUXY Shield was born on the reformer, but it's at home in barre, stretch, recovery, spa, and travel wellness — anywhere you want your own clean, beautiful surface.

How do I clean my LUXY Shield™?

Wipe clean or spot clean with a damp cloth and lay flat to dry. No bleach, no tumble dry. Store rolled, away from direct heat.

What's the difference between Essential and Signature?

Both give you the same personal mat and grip socks. Signature ($149) adds the long storage & travel bag and is our most complete kit — the one most members wish they'd started with. Essential ($69) is the entry layer, without the bag.

How long does shipping take?

Standard orders ship within 2–3 business days, and you'll receive tracking once your order is on its way. Complimentary shipping on orders over $75.

What is your return policy?

If you're not satisfied with your LUXY Shield™ purchase, contact us within 14 days of delivery and we'll make it right. Items must be unused for a full refund.

How do I contact LUXY Shield™?

We'd love to hear from you. Reach us at alexinspirept@yahoo.com and we'll respond within 1–2 business days.